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Document! X 2008 Relased

Document! X 2008 introduces Visual Studio 2008 support, ASP.NET Ajax Javascript documentation, Visual Studio 2008 style templates and Community Features through Community Extensions support

Community Extensions Released

Community Extensions is a companion product for Document! X and HelpStudio that allows you to effortlessly include Community Features (Comments, Private Notes, Ratings) in your help systems. A Community Extensions license is included with every Document! X or HelpStudio team license (5 or more licenses)

HelpStudio 3 Certified for Windows Vista

As part of the Innovasys commitment to innovation and quality, HelpStudio today passed the comprehensive Microsoft "Certified for Windows Vista" testing process. The "Certified for Windows Vista" logo ensures compatibility with Windows Vista.

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Innovasys Support Resources

Innovasys is committed to providing you with fast and accurate support for all of our products. Whether you are a beginner or a seasoned user it is our goal to help you maximize the effective use or our products within your organization.

Free Support

Unlike many of our competitors, our standard support services are provided free with all of our products and is available both during your evaluation period and once you have purchased.

Free technical support is provided online using the following methods:

Knowledge Base

The online knowledge base is a searchable database of product tips and known problems that you can make use of.

Email Support

Email is a quick and easy way to obtain timely responses to your support enquiry. Send email to our support team at: support@innovasys.com

Issue Report Form

You can also report an issue using our issue report form.

Subscription

Several of our products are available for purchase with a subscription option. Purchasing with subscription entitles you to a priority support response and free updates for a year plus a guaranteed free upgrade to the next major release, even if that should fall outside the subscription period.

If you hold a subscription license, make sure you include the subscription number in your support request.